Please note, all delivery windows are estimates, as couriers can be impacted by delays.

If you do not receive an email with a shipping notice and tracking number, please check your spam folder or search in your inbox for “Galactic Toys”. All orders will include online tracking, please wait up to 48 hours for the tracking number to update on the courier's website. If the item you order is in-stock, we usually ship within 1 business day, this can vary depending on order volume. Please inform us prior to the refund if your original payment method is no longer valid. In the rare case that the toy is severely damaged by the shipping courier, we'll accept a return on the item within 7 Days.Īll refunds will be issued to the original payment method, if this payment method is no longer valid, we are able to issue an in-store credit for the refund amount.

We do our best to make sure every transaction is as smooth as possible but understand that the occasional mistake happens, such as a damaged product due to neglect by shipping couriers or missing parts.

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